Support not responding

Hi folks,

I’ve been trying to contact the support, on support@getgrist.com , with no success.

Is this email correct? Any other form?

Thanks in advance.

Hi Eduardo!

I haven’t received any emails from you at support@getgrist.com since April '24. Are you receiving any sort of error after sending an email? Try emailing success@getgrist.com. This is our sales email but worth a test to see if it goes through!

Thanks,

Hi! I just forwarded the email to both addresses.

Please, let me know if you got it.

Thanks!

@natalie-grist Natalie, did you got it? Please, contact me at my email and I’ll reply. I need to talk to you guys about my account. I’ll try to send from my personal email. Let me know.

Hey @Eduardo_Dalcin ,

Received and responded yesterday! Let me know if you didn’t receive the response.

Thanks,
Natalie