Automations: Send Email

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1

Testing out a simple automation which sends an email to a user (who has access to the document) when a record is changed.

Grist’s monitoring says it was sent; however, recipient is not receiving it.

Other details:

  • Have checked recipient’s spam folder and filters
  • Also checked our mail server, and it does not show any email being sent out
  • Self-hosted (via Cloudron) Grist using a trial enterprise key

Any sense of next steps for troubleshooting?

2

Hi @J_Y,

Has Grist sent any emails for you yet, or is this a first test?

If you have access to your Grist logs, you could search for any messages including SMTPNotifier or Notifier failed to get a sense for where things are going wrong.

3

Good idea!

I asked and Cloudron didn’t have smtp settings configured for Grist.

However, they said they would enable them with the next update – so hopefully that fixes it!

Thanks for the reply!