Hi there!
I have a Document - not that big - which is not loading…
GRIST is stuck with a blank page…
Can you help me, please?
Thanks in advance!
Eduardo
Hey Eduardo!
Can you share your doc with support@getgrist.com by clicking the share icon then ‘Manage Users’. Add our email as an owner.
Be sure to click the green confirm button to officially add us to the doc.
Thanks,
Natalie
Hi Eduardo,
Try reloading the page now and see if the page loads as expected. Let us know!
Thanks,
Apologies – one of our servers, which happened to be responsible for serving this document, had some issues (looks like hardware problems). It has now been replaced, and its load, including this doc, moved to other servers. Things should be back to normal.
Hi Dmitry,
The document is back!
Thanks!
Eduardo
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