Newly created accounts have no intuitive password reset

Grist Feedback
1

If accidentally the newly created password for a new Grist account before the first login,

it isn’t possible to reset it via “forgot password”. → “An account with the given email already exists.”

it is however possible to get a new verification code,
from which the password can be reset.

That seems less than ideal.

2

Thanks for reporting. I think the issue is primarily with an email verification code. We’ll try to improve this behavior.

Meanwhile, if you or your teammates have trouble signing in or verifying email at signup, please reach out to support@getgrist.com, and we can resend an email verification links manually.