We are DOWN! 5-30-2024 Sandbox Error

@Dmitry_F @anais-grist
This is the message we are getting.

– Include your description above –
Errors encountered:
15:14:59 [Sandbox] PipeToSandbox is closed: Traceback (most recent call last):
File “/gristroot/grist/sandbox/gvisor/run.py”, line 261, in
raise Exception('gvisor runsc problem: ’ + json.dumps(command))
Exception: gvisor runsc problem: [“runsc”, “-root”, “/tmp/runsc”, “–unprivileged”, “-network”, “none”, “restore”, “–image-path=/gristroot/engine.runsc”, “_tmp_tmp_p9y7zvw”]

15:14:59 [Sandbox] PipeToSandbox is closed: Traceback (most recent call last):
File “/gristroot/grist/sandbox/gvisor/run.py”, line 261, in
raise Exception('gvisor runsc problem: ’ + json.dumps(command))
Exception: gvisor runsc problem: [“runsc”, “-root”, “/tmp/runsc”, “–unprivileged”, “-network”, “none”, “restore”, “–image-path=/gristroot/engine.runsc”, “_tmp_tmp_p9y7zvw”]

15:14:59 [Sandbox] PipeToSandbox is closed: Traceback (most recent call last):
File “/gristroot/grist/sandbox/gvisor/run.py”, line 261, in
raise Exception('gvisor runsc problem: ’ + json.dumps(command))
Exception: gvisor runsc problem: [“runsc”, “-root”, “/tmp/runsc”, “–unprivileged”, “-network”, “none”, “restore”, “–image-path=/gristroot/engine.runsc”, “_tmp_tmp_p9y7zvw”]

15:14:59 [Sandbox] PipeToSandbox is closed: Traceback (most recent call last):
File “/gristroot/grist/sandbox/gvisor/run.py”, line 261, in
raise Exception('gvisor runsc problem: ’ + json.dumps(command))
Exception: gvisor runsc problem: [“runsc”, “-root”, “/tmp/runsc”, “–unprivileged”, “-network”, “none”, “restore”, “–image-path=/gristroot/engine.runsc”, “_tmp_tmp_p9y7zvw”]

15:14:59 [Sandbox] PipeToSandbox is closed: Traceback (most recent call last):
File “/gristroot/grist/sandbox/gvisor/run.py”, line 261, in
raise Exception('gvisor runsc problem: ’ + json.dumps(command))
Exception: gvisor runsc problem: [“runsc”, “-root”, “/tmp/runsc”, “–unprivileged”, “-network”, “none”, “restore”, “–image-path=/gristroot/engine.runsc”, “_tmp_tmp_p9y7zvw”]

Cannot do anything. All content is not showing up. Can you please let me know if Grist is down or what is happening.

@dmitry-grist @anais-grist

From
Jennifer Bledsoe

It looks like only handful of documents were affected but we are currently investigating what happened!

To restore your document, navigate to document settings by clicking ‘Settings’ under the Tools menu in the left-hand navigation panel. Then, click the ‘Reload data engine’ button under the Data Engine section.

Thanks,
Natalie