We are down! Sandbox Error - Help Please!

@natalie-grist @jarek
This is the message we are getting.

– Include your description above –
Errors encountered:
15:14:59 [Sandbox] PipeToSandbox is closed: Traceback (most recent call last):
File “/gristroot/grist/sandbox/gvisor/run.py”, line 261, in
raise Exception('gvisor runsc problem: ’ + json.dumps(command))
Exception: gvisor runsc problem: [“runsc”, “-root”, “/tmp/runsc”, “–unprivileged”, “-network”, “none”, “restore”, “–image-path=/gristroot/engine.runsc”, “_tmp_tmp_p9y7zvw”]

15:14:59 [Sandbox] PipeToSandbox is closed: Traceback (most recent call last):
File “/gristroot/grist/sandbox/gvisor/run.py”, line 261, in
raise Exception('gvisor runsc problem: ’ + json.dumps(command))
Exception: gvisor runsc problem: [“runsc”, “-root”, “/tmp/runsc”, “–unprivileged”, “-network”, “none”, “restore”, “–image-path=/gristroot/engine.runsc”, “_tmp_tmp_p9y7zvw”]

15:14:59 [Sandbox] PipeToSandbox is closed: Traceback (most recent call last):
File “/gristroot/grist/sandbox/gvisor/run.py”, line 261, in
raise Exception('gvisor runsc problem: ’ + json.dumps(command))
Exception: gvisor runsc problem: [“runsc”, “-root”, “/tmp/runsc”, “–unprivileged”, “-network”, “none”, “restore”, “–image-path=/gristroot/engine.runsc”, “_tmp_tmp_p9y7zvw”]

15:14:59 [Sandbox] PipeToSandbox is closed: Traceback (most recent call last):
File “/gristroot/grist/sandbox/gvisor/run.py”, line 261, in
raise Exception('gvisor runsc problem: ’ + json.dumps(command))
Exception: gvisor runsc problem: [“runsc”, “-root”, “/tmp/runsc”, “–unprivileged”, “-network”, “none”, “restore”, “–image-path=/gristroot/engine.runsc”, “_tmp_tmp_p9y7zvw”]

15:14:59 [Sandbox] PipeToSandbox is closed: Traceback (most recent call last):
File “/gristroot/grist/sandbox/gvisor/run.py”, line 261, in
raise Exception('gvisor runsc problem: ’ + json.dumps(command))
Exception: gvisor runsc problem: [“runsc”, “-root”, “/tmp/runsc”, “–unprivileged”, “-network”, “none”, “restore”, “–image-path=/gristroot/engine.runsc”, “_tmp_tmp_p9y7zvw”]

Hi Shawna!​

Thank you for reporting this error. We apologize for the issues you are experiencing and are currently investigating.

To restore your document, navigate to document settings by clicking ‘Settings’ under the Tools menu in the left-hand navigation panel. Then, click the ‘Reload data engine’ button under the Data Engine section.

Thank you for your patience,
Natalie

Thank you, its corrected.

Shawna